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Wuhan Novel Coronavirus - Advice 31.1.2020

Coronavirus Update 27.02.20

CORONAVIRUS UPDATE 13.3.20

IN LIGHT OF THE CORONAVIRUS OUTBREAK, IF YOU HAVE A NEW CONTINOUS COUGH OR HIGH TEMPERATURE PLEASE STAY AT HOME FOR 7 DAYS. PLEASE DO NOT VISIT THE SURGERY, A&E OR THE PHARMACY - YOU DO NOT NEED TO PHONE NHS 111 TO TELL THEM YOU'RE STAYING AT HOME.

USE THE NHS 111 ONLINE SERVICE - IF YOU FEEL YOU CANNOT COPE AT HOME OR YOUR CONDITION GETS WORSE OR YOU ARE NOT BETTER AFTER 7 DAYS. DO NOT VISIT THE SURGERY, A&E OR THE PHARMACY

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In line with guidance from NHS England, all patients and visitors will be required to wear a mask or face covering when attending the practice.  Thank you for your co-operation.

CORONAVIRUS - PLEASE DO NOT VISIT THE SURGERY, A&E OR THE PHARMACY - CHECK THE NHS WEBSITE FOR ADVICE AND GUIDANCE 

www.nhs.uk/conditions/coronavirus-covid-19/ 

Main Symptoms to look out for:

New continuous cough, high temperature, loss of taste and/or smell.

If you are most at risk and you can access help by visiting:

https://www.gov.uk/coronavirus-extremely-vulnerable

Patients at the Highest Clinical Risk - FAQ's

You can also access support from NHS Volunteer Responders

https://www.goodsamapp.org/nhs

If you have been advised to self isolate you can download a digital isolation note by visiting:

https://111.nhs.uk/covid-19

If you are struggling with your mental health, you can access advice and support by visiting:

https://www.nhs.uk/oneyou/every-mind-matters/

https://www.nhs.uk/conditions/stress-anxiety-depression/improve-mental-wellbeing/

IF YOU REQUIRE MEDICAL ATTENTION WHILST THE SURGERY IS CLOSED, PLEASE DIAL 111.

Extended Hours Opening - evening clinics and Saturday mornings.

Working alongside Buxted Medical Centre we provide evening clinics every weekday, from 6.30pm - 8pm. 

The Saturday clinic runs from 8.30am - 12.30pm.

Newick Health Centre will be open on Monday and Wednesday evenings and every other Saturday morning.

Our patients are also able to access the clinics held by Buxted Medical Centre on Tuesday, Thursday and Friday evenings and every other Saturday.  However, we would encourage patients to book in with their own GP if your consultation is regarding an ongoing problem.

These clinics are for appointments which have been pre-booked and are not for walk-in or emergency appointments - patients should continue to contact NHS 111 if they have an urgent medical need after 6.30pm and at weekends.  

Prescription Ordering Direct (POD) a new and convenient way to order your repeat prescription.

The NHS Prescription Ordering Direct service is the easy way for you to order your repeat prescription.  All it takes is a simple phone call that you can make from the comfort of your own home - there's no need to go into the GP practice or pharmacy to order your medication.

Freephone telephone number: 0808 1647678.  Monday - Friday 8am - 4pm

Ordering your prescription will be a quick and simple telephone call.  You can discuss your medication requirements and we can alert you if a medication review is needed.

The NHS POD service is provided, on behalf of the practice, by NHS High Weald Lewes Havens Clinical Commissioning Group (CCG).  Your call will be answered by a dedicated, experienced and fully trained prescription co-ordinator.  

FREE Blood Pressure Check - Self-service machine at Newick Health Centre

Newick Surgery now has an easy to use blood pressure machine. No need to book.  The Health Monitoring machine also measures your height, weight and BMI.  It is self-service, so no need to book an appointment.  Just pop in and ask at reception for a token.  

Minor Injuries and Urgent Treatment Centres

Crawley Urgent Treatment Centre, Crawley Hospital, West Green Drive, Crawley, RH11 7DH 01293 600300 ext 4141

(24 hours, 365 days a year, including Christmas Day)

Minor Injuries Unit, Uckfield Community Hospital, Framfield Rd, Uckfield TN22 5AW 01825 745030

(08:00 – 20:00, 7 days a week, Christmas Day opening times: 09:00 – 15:00).

Minor Injuries Unit, Lewes Victoria Hospital, Nevill Rd, Lewes,

BN7 1PE 01273 474153

(08:00 – 20:00, closed Christmas Day).

If you are experiencing chest pain or breathing difficulties please ring 999 for urgent medical attention.

If you require emergency medical attention call 999 or attend your local A & E departments:-

Princess Royal Hospital – Haywards Heath

Royal Sussex County Hospital - Brighton

Mid Downs Medical Practice - Patient Reference Group

We aim to:

  • Contribute to the Practice’s decision making, ensuring patients’ needs, concerns and interests are represented.
  • Continue to support a relationship between the patients, carers and surgery staff, both administrative and clinical.
  • Communicate healthcare information that may affect the community in the future.
  • Provide practical support for patients.

In return the Practice will consult with our members when they are discussing future service development and provision.

You could become part of our patient group, giving as much or little time as convenient to you.  To join the Patient Reference Group - please complete and return the form found on the Patient Group page of this website. 

If you would like further information, please contact reception or email the practice on hwlhccg.newick@nhs.net

Ordering Repeat Prescriptions via the website

Please register with Patient Access services to be able to order prescriptions via our website.  You will need to visit the surgery with your ID to fully activate your online access.  When you are registered with Patient Access, you will be able to book appointments and view your medical record online too.

If you have any queries please ring the reception team on 01825 722272 and they will be happy to help.

Text Message Reminders

In order to reduce wasted appointments, we send text message reminders to our patients. You can receive information by text message on your mobile phone regarding appointments and your healthcare.

Care Quality Commission 'CQC' rating 'GOOD' 

Please see a full copy of the report under 'Further Information'.  We are really pleased and proud to have achieved a overall 'Good' rating in areas inspected by the CQC. The inspection is very thorough and all of the staff and clinicians at the practice work hard to adhere to best practice guidelines, policies and procedures.  Thank you for all the positive comments and feedback we received from our patients during this process.

Friends of Newick Health Centre - Public defibrillator available at Newick Health Centre

Mr Peter Todd - Secretary of the Friends of Newick Health Centre - has arranged for several defibrillators to be available in Newick.  There is now a public defibrillator stored near the front doors of Newick Health Centre which anybody can access in case of emergencies - whilst waiting for the emergency services to arrive.  Our thanks go to the Friends of Newick Health Centre for their generous contribution to the safety and welfare of the villagers.

Free NHS Health Checks 

The NHS Health Check programme is for adults in England aged between 40 and 74. If you're invited for an NHS Health Check you'll be offered a series of routine tests that will help identify your risk of developing heart disease, stroke, kidney disease and type 2 diabetes.

You will then be given advice on what action you can take to lower your risk and improve your chances of a healthier life. For example, making changes to your diet or becoming more active. We will be inviting eligible patients over the next few months but if you are interested in attending for a check please speak to the reception team to book an appointment.

Summary Care Record

Your Summary Care Record will contain important information about any medicines you are taking, allergies you suffer from and any bad reactions to medicines that you have. 

Healthcare staff who can see your Summary Care Record:

  • need to be directly involved in caring for you;

  • need to have an NHS Smartcard with a chip and passcode (like a bank card and PIN);

  • will only see the information they need to do their job; and

  • will have their details recorded.

Healthcare staff will ask your permission every time they need to look at your Summary Care Record. If they cannot ask you, for example if you are unconscious or in certain circumstances such as a court order, healthcare staff may look at your record without asking you.  If they have to do this, they will make a note on your record.

For further information including how to opt out of the Summary Care Record click on 'Summary Care Record' in our further information section or visit website:

http://www.nhscarerecords.nhs.uk/

 

 

 

 

 

 

(Site updated 15/07/2020)
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