Appointments can be made by calling either surgery on 01825 722272 or 01435 864999.
If you are calling to request a routine appointment or a routine enquiry, please call after 10am. Appointments may be booked up to one month ahead.
For clinically urgent appointments, please call from 8.00am.
Access For The Disabled
All of our Practices provide easy access for wheelchair users.
The NHS app lets you book GP appointments, order repeat prescriptions and set up medication reminders on your smartphone.
You can add family members to the app to help you take care of them, too.
Download from the App Store here
Download from Google Play here
Extended Hours Clinics for evening and weekend appointments:
We hold clinics outside of our usual working hours to improve accessibility for patients. We provide additional clinics Monday evening, Tuesday morning, Wednesday evening, Thursday morning and Saturday morning. Patients from either surgery can book into the clinics at either site. We are pleased to offer both GP and Nurse appointments at these clinics.
Saturday morning surgery from 09:00am - 12:00pm is for pre-booked appointments only. This is not an emergency surgery. This clinic is alternated between the Firs Surgery and Newick Health Centre.
If possible please try to telephone reception before 10:30 if you require a home visit.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. Persistent defaulters may be removed from our patient list.
You have the option to text to cancel your appointment.
Sign Up for SMS Reminders
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.